Question 1

When will my cookies arrive?

Accepted Answer

Orders will be processed and shipped Monday-Wednesday unless otherwise advised.

Butta’s Bakery does not ship Thursday-Sunday to avoid the possibility of your delicious treats sitting in the post office over the weekend.

*Please note that 1-3 Priority shipping is used via USPS and many cities do not count Sunday as a shipping day. Should any shipping issues arise, please contact USPS for updates BEFORE notifying Butta’s Bakery.

Question 2

Do you personally deliver?

Accepted Answer

In some instances, delivery can be arranged for a fee starting at $25.00. Delivery occurs on a very limited scale and only applies to Brooklyn, Queens, and Nassau County, Long Island.Please inquire about hand delivery options via email before placing your order.

Question 3

How are the cookies packaged?

Accepted Answer

Cookies are individually packaged in self-sealing clear plastic pouches and placed in a bed of cushioning paper within a treat box or shipping box.

For shipping: That treat box is then wrapped in insulated bubble wrap that is secured at all openings before being placed inside a shipping box.
 
In other words, a LOT of love goes into my packaging to make every effort to get your cookies to you in tact and fresh!

Question 4

How long can Butta’s Bakery cookies last?

Accepted Answer

Store your cookies in an air tight container away from direct heat or sunlight and you can enjoy them for approximately 2-3 weeks.
 
Freeze them upon arrival (after wrapping each cookie in cling wrap and securing in a freezer ZipLock bag) for a treat that’s good up to 4 weeks later. Just thaw to room temperature or heat in the oven at 350 degrees for a few minutes and enjoy!

Question 5

Do you have discounts?

Accepted Answer

Absolutely!

With the Bakery Box, you can order a dozen of any of the $2.25 options available and pay just $22.00.

The Sampler Pack contains 18 cookies valued at over $58.00 for only $50.50.

The Speciality Sampler Pack contains 6 speciality cookies valued at over $23.00 for only $20.00.

Question 6

I have allergies to certain products like nuts, can I get an allergen free order?

Accepted Answer

Butta’s Bakery is not an allergen-free environment. Not all cookies contain the common food allergens (wheat, dairy, eggs, gluten, nuts, etc.) but my products are baked in an area where those items are or have been present. While I do my best to cater to food sensitivities and allergies, I cannot guarantee your order will be completely void of common allergens. If you are allergic to these or other food allergens, I do not recommend you consume Butta’s Bakery Items.

Question 7

Where are you located?

Accepted Answer

We are your online source for cookies! We ship from New York City but do not have a physical store front....yet!

Butta's Bakery has shipped to 29 states & counting...!

Frequently Asked Questions

When will my cookies arrive?

Do you personally deliver?

How are the cookies packaged?

How long can Butta’s Bakery cookies last?

Do you have discounts?

I have allergies to certain products like nuts, can I get an allergen free order?

Where are you located?

FOLLOW @BUTTASBAKERY ON INSTAGRAM/FACEBOOK/TIKTOK
FOR BAKING TIPS & NEW RELEASES

Butta's Bakery has shipped to 29 states & counting...!

Frequently Asked Questions

When will my cookies arrive?

Do you personally deliver?

How are the cookies packaged?

How long can Butta’s Bakery cookies last?

Do you have discounts?

I have allergies to certain products like nuts, can I get an allergen free order?

Where are you located?

FOLLOW @BUTTASBAKERY ON INSTAGRAM/FACEBOOK/TIKTOK FOR BAKING TIPS & NEW RELEASES

FOLLOW @BUTTASBAKERY ON INSTAGRAM/FACEBOOK/TIKTOK
FOR BAKING TIPS & NEW RELEASES